Privacy Policy
Learn what information 1mDC collects, how it is used, and how customer data is handled for hosting services.
1. Information We Collect
1mDC may collect account information, contact details, billing information, service usage records, support messages, IP addresses, login activity, and technical logs needed to provide hosting services.
2. How We Use Information
- To create and manage your hosting account.
- To process orders, invoices, renewals, and support requests.
- To secure services, prevent abuse, and investigate suspicious activity.
- To communicate important account, billing, or service notices.
3. Payment and Billing Data
Payment processing may be handled by third-party payment providers. 1mDC may store invoice, transaction, and billing status information, but sensitive payment details are handled according to the payment provider’s own policies.
4. Server and Log Data
For security and operational purposes, 1mDC may collect server logs, IP activity, abuse reports, authentication records, and technical diagnostics. These records help maintain service reliability and protect users.
5. Cookies and Client Area
The client area may use cookies or similar technologies for login sessions, security, preferences, and account functionality. Disabling cookies may prevent parts of the client area from working properly.
6. Sharing of Information
1mDC does not sell personal information. Information may be shared with service providers, payment processors, infrastructure partners, fraud prevention providers, or authorities where required for service operation, legal compliance, or abuse prevention.
7. Data Retention
We keep information as long as needed for service delivery, legal compliance, accounting, security, dispute resolution, and abuse prevention.
8. Security
We use reasonable technical and administrative safeguards to protect customer information. No online service can be guaranteed completely secure, so customers should also keep their account and server access secure.
9. Your Requests
You may request updates to your account information or ask questions about privacy by contacting 1mDC via Telegram at +8801973100386.
Effective date: July 2, 2026